Merchantville Police Department
1 West Maple Avenue
Chief Wayne Bauer
EMERGENCY DIAL 9-1-1
8:30 a.m. to 4:30 p.m. Monday through Friday
to give your name or other information about yourself. This line is checked at least once
every 8 hours by the officer in charge of the shift. Remember, this is NOT an emergency
Recently in our town and in surrounding towns there have been a few unattended packages
being taken from the doorsteps of homes.
The suspect(s) usually drive or walk around the neighborhood and look for packages
sitting on doorsteps, they will then walk up and take it.
If you are having something delivered, try to be home or have someone you trust be
there so the package can be taken in immediately.
If you see someone driving or walking slowly around the neighborhood,
the call the police and have them check things out.
Anything you can remember about the person or vehicle including a description or direction
of travel would be helpful.
The Merchantville Police Department is pleased to announce that
we now have a permanent pill collection container located in Borough
Hall. In the past we collected old or unused drugs twice per year.
Old drugs can now be turned in during normal business hours which
are Mon-Fri 8:30 AM to 4:30 PM. The container is located in the main
hallway next to the drinking fountain.
If resident’s have any questions, please feel free to contact the
police department at 856-662-0507.
MERCHANTVILLE POLICE INFORMATION:
Recently there was an attempted phone scam in the Borough. A male stated he was
a representative of PSE&G. He told the resident that he had to make immediate
payment or his electric would be turned off. He told the resident the computer
systems are down and he instructed the resident to purchase 4 Green Dot Cards
in the amounts of 3 for $500 and 1 for $133. The resident contacted PSEG and was told
this was a scam and not to purchase the green dot cards. PSEG also advised the
resident to contact the police. Should someone attempt this scam with you, contact
the police immediately. DO NOT purchase any payment cards or give the person
any money! Don’t even open the door for someone you do not know. Call the police.
If the person is a representative of PSEG they will not have a problem with the
Recently there was a suspicious incident where a person went to the door
of a private home and identified himself as an alarm company repair man.
He had no ID and the resident did not allow him to enter. The police were
called, but the individual left the area prior to police arriving. The police did
contact the alarm company this person claimed to be working for. They
were told that the company never sends anyone to any customer without
making an appointment first. Even with an appointment, the alarm company
personnel will have proper identification. This is also the same policy for utility
workers. Don’t let anyone in your home if you are not sure of their ID or they
do not have any ID. Call the police. Even if you do have an appointment for
someone to come to your home to do some work or check some equipment,
or read a meter, and you feel uneasy about them, call the police. Let the
police check them out. If they are legal they will not mind. You are not required
to let anyone into your home.
ROOF COATING SCAM
The Merchantville Police Department is warning residents of a
potential roofing scam that was operating in our area. A
contractor may come to your home or business trying to sell
a roof coating that will help seal leaks and reduce energy costs.
These contractors do not advertise their business and usually
operate in a plain truck with no name on the side and out of
state tags. If any contractor knocks on your door soliciting
any kind of work, please contact the Merchantville
Police Department immediately.
ALL BOROUGH RESIDENTS
The Merchantville Police Department is taking part in a new system to
help make your home safer. "THE INCASE SYSTEM".
The system is electronically coded with three key pieces of information:
the exact address of the home to which it is attached, the name of the
homeowner, and the cell phone number of the homeowner. you can also include
up to three other emergency contacts.
In case of emergency, police can scan your bar code and get intouch with you
This system is connected to a secure , encrypted iphone or android app.
The Merchantville Police Department feels this is a very good way to add to
the safety and security of your property.
There is a one time cost of $6.42 for the installation of the system in your house.
For further information you may click on the above link or contact the Merchantville
Police Department at 856-662-0507 or the Community Affairs Office at
856-662-2474 x 320.
COMMUNITY NOTIFICATION SYSTEM
Merchantville Police Department is working with the Merchantville Pennsauken Water
Commission (MPWC) to set up a “reverse 911” calling system to let residents and
business owners know about conditions that may impact them. You would receive a
call about events such as; hydrant flushing or water main breaks.
As a community service, MPWC has made the calling system available to the
Merchantville Police Department. Notifications will be made in the event of storms
warnings, evacuations, and other emergencies when getting the information to residents
quickly is necessary.
Merchantville Police Department officials have access to the system to more efficiently
advise residents about local situations such as detours due to storm damage or street
repairs, pending street closures during community events, crime awareness or public
safety reminders. Notices can also be sent via e-mail and txt messaging if you prefer.
To insure that your contact preferences are current, you can log onto www.mpwc.com
and click “Notify me” on the website. Or call 662-2474 to contact Chief Bauer (x317) or
Community Affairs Officers Fred Koehler (x320) for more information.
MERCHANTVILLE POLICE NOTICE
Please remember to lock your vehicle whenever, and wherever you park it.
Don’t leave anything out in plain sight, on the dash, or the console or seats.
If you use a GPS that is either dash or windshield mounted, remember
to remove the mounting bracket along with the unit. Leaving the bracket
on the dash is a signal that you have a GPS.
Don’t leave change in small compartments in the console or the dash.
A thief looks for these signs of valuables in a vehicle.
Most thieves will attempt to open a vehicle door. If it is locked they will move on.
If they see a cell phone, cash, or a GPS in the vehicle, they may try to
break a window to get into it.
It only takes a second to safe guard your valuables. Store them out
of sight, and lock the vehicle doors.
Let your family, friends and neighbors know these thefts have happened
and the best way to prevent it from happening to you is carefully secure
your valuables and lock your vehicle.
OVERNIGHT PARKING: Parking on the streets and highways of
Merchantville is prohibited between the hours of 2:00 am and 6:00 am,
7 days a week without a parking permit. Parking permits can be obtained
from police headquarters, M-F, 8:30 am – 4:30 pm. If you have a
guest staying overnight you must call the Overnight Parking
Hotline @ 856-662-2474 ext. 316. You should be prepared to
provide your name, address where the vehicle is parked, phone
number, and a description of the vehicle including; make, year,
color, and license number. If they will be staying more than one night
you have to call the vehicle in every night of their stay. Any further
questions can be answered by calling the Police Non-Emergency phone
No town is completely safe from crime, and the police can’t be everywhere at
all times. Part of the job is up to you to keep your home or apartment
safe from burglary.
Take these precautions so you don’t become a victim. Make your home look
occupied; and make it difficult to break in.
1. Lock all outside doors and windows before you leave the house or go to
bed even if it is for a short time, lock your doors.
2. Leave lights, TV, and/or radio on when you go out. If you are going
to be away for a length of time, connect some lamps to automatic timers
to turn them on in the evening and off during the day.
3. Do not allow daily deliveries of mail, newspapers or flyers to
build-up while you are away. Arrange for the post office to hold your
mail or arrange for a friend or neighbor to retrieve it daily.
4. Arrange for your lawn to be mowed if you are going away for an
5. Pushbutton locks on doorknobs, are easy for burglars to open.
Install deadbolt locks on all your outside doors.
6. If you come home to find an unexplained open/broken window/door,
do not enter – the perpetrator may still be inside and do not touch
anything or clean up until the police have inspected for evidence.
7. Write down the license plate numbers of any suspicious vehicles.
8. Note the descriptions of any suspicious persons.
9. Never leave keys under doormats, flowerpots, mailboxes or other
“secret” hiding places; burglars know where to look for hide-a-keys.
10. Form an informal Neighborhood Watch Group with your neighbors or
contact Sgt Fred Koehler of the Community Affairs Unit at 856-662-2474,
ext 320 for more information on Merchantville’s Neighborhood Watch.
11. The MOST important thing YOU can do is CALL THE POLICE to report
a CRIME or any SUSPICIOUS activity. You have to be the eyes of your
neighborhood. And remember you can always remain a pair of anonymous eyes.
IMPORTANT INFORMATION: FOR GRADUATED LICENSES
Anyone who might have Graduated Licensing questions is encouraged
to visit the link below for a 5 minute video explaining New Jersey's
Graduated Driver License (GDL) program, a 3-step process all
new drivers must complete before obtaining a driver's license.
Precious Metals Thefts
All residents are urged to secure any items around your household
that are made from precious metals such as copper, brass, aluminum
and steel. We have experienced a number of thefts where items
stolen were made from various metals. There are a number of people
riding around stealing these types items and selling them at scrap
yards. If you see any suspicious activity please contact the police
Residents can give the police department information about your
property in case of emergencies by completing the
BOROUGH OF MERCHANTVILLE RESIDENT
EMERGENCY INFORMATION FORM
As a service to the residents of Merchantville, the Police Department
will gladly record when you will be away on vacation. Patrols will
make period checks of your home and we can also record emergency
contact information or other special considerations.
Please contact the Police Department Mon-Fri 8:30 AM to 4:30 PM at
856-662-0507 to leave an away notice.
Bullying Information if your child is a victim of Bullying you should first contact
the Merchantville Public School. The above link contains valuable information.
Sgt. Fred Koehler is the Crime Prevention / Community Affairs Officer.
The Community Affairs/ Crime Prevention office is open 7:00 AM to 3:00 PM Monday
through Thursday, and 7:00 AM to Noon Friday.
Phone #- 856-662-2474 ext. 320
FAX #- 856-665-1662
Use of Wellwood Park, or the Community Center grounds can be
applied for through the Community Affairs office.
How to report a street light out?
You can call the Community Affairs Officer at the above number or you can call directly
to Public Service Electric & Gas (PSE&G) at 800-436-PSEG (7734)
Recently, I have become aware
of pockets of residents who have
expressed concern about their
water quality as a result of
intermittent discoloration of their
water. Please note that we are
working with the Merchantville
Pennsauken Water Commission
(MPWC) to identify and resolve
this issue. I have personally
spoken with the MPWC Chief
Operating Officer, Michael
Saraceni, and commissioners of
the MPWC and I have been
assured that the MPWC is taking
all necessary steps to resolve this
issue and ensure continued
clean water for our residents.
I am further assured that any
action taken by MPWC that may
have an impact on the flow or
pressure of resident’s water will
be preceded by notice through
hand delivered correspondence
and notice through the Reverse
911 system. Should you
experience issues with your
water quality, please contact
the MPWC directly at their
Contacting the MPWC is the
quickest and most effective
way for you to receive a
response to your water
Edward F. Brennan
Flushing Letter 01/16/15